Global Tourism Solutions Clients

Jackie Thomson, Orkney Islands Council

“GTS has been providing us with STEAM reports for a number of years with data stretching back to 2006. The consistent methodology and data analysis is invaluable in helping us to monitor and report trends throughout the local industry as well as to benchmark against other local authority areas across the Highlands and Islands region and nationally. Reliable data such as this is central to our strategic planning and the development of associated tourism policies”

Stephen O'Reilly, Cardiff Council

“The City of Cardiff Council have been using the STEAM model since 1999. The data provided from the report is invaluable - this is shared to a number of parties from the Leader of the Council, Directors of service areas to partner organisations and students undertaking research. Equally so, if and when the need arises for further assistance interpreting the data and/or additional support Cathy and the Global Tourism Solutions team are extremely helpful and efficient in responding by and large within a working day, which is a first class service.”

Andy Phillips, Marketing Birmingham

“In STEAM, GTS has developed a robust, reliable and well regarded model of tourism impact which Marketing Birmingham has come to rely in to inform our monitoring and evaluation and shape our strategic thinking. What is really valuable is the ability to look at long term trends, benchmark against other cities and delve into the data to see how different segments of the market are performing. For many years David and the team have provided a prompt and reliable service and are always happy to help.”

Catherine Pritchard, Wrexham County Borough Council

“The relationship we have with GTS is exceptional: they are extremely helpful and will assist with all partner requests in a professional manner.”

Elaine Carmichael, East Lothian Council

“East Lothian Council finds the STEAM reports and data extremely helpful and the service provided by Richard and the team is excellent.”

Nicola Edwards, Monmouthshire County Council

“STEAM is invaluable to us as it provides the key data for measuring performance of tourism in Monmouthshire, enabling us to compare performance with previous years and to benchmark our performance against other rural local authority areas in Wales. Cathy has always been extremely helpful in interpreting our results, and in identifying and explaining key trends nationally, regionally, and locally.”